betjilii | Privacy Policy — How We Protect Your Data

1Introduction

Welcome to Betjilii. We understand that many people are cautious about sharing personal information online — and that's completely reasonable. That's why we want you to know just how seriously Betjilii takes your privacy.

This Privacy Policy clearly explains what information is collected when you use the Betjilii platform, how that information is used, and what steps we take to keep your data secure.

Betjilii's Privacy Policy has been developed in accordance with Bangladesh's prevailing digital data protection guidelines and international standards. This policy applies to the Betjilii website, mobile app, and all digital services.

By using the Betjilii platform, you are considered to have accepted this Privacy Policy. Please read it carefully in full before registering.

2What Information We Collect

Betjilii collects various types of information from users — either provided directly by you or gathered automatically while you use the platform.

Type of Information	Example	Reason for Collection
Identity Information	Name, date of birth, national ID number	KYC verification and age confirmation
Contact Information	Email address, mobile number	Account Creation & Communication
Financial Information	Mobile banking number, transaction history	Deposit and withdrawal processing
Technical Information	IP address, browser type, device information	Security & Fraud Prevention
Usage Information	Game history, bet types, session duration	Service Improvement & Responsible Gaming

We only collect information that is genuinely necessary to provide our services. Requesting unnecessary or excessive data goes against our policy.

3Use of Information

Betjilii uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is necessary.

For account creation, verification, and management.
For processing deposits, withdrawals, and financial transactions.
To detect and prevent fraud.
To provide customer support and resolve issues.
For analyzing usage patterns to promote responsible gaming.
To meet legal and regulatory obligations.
To improve platform services and enhance the user experience.
To inform you about relevant promotions and offers (with your consent).

If you no longer wish to receive promotional communications, you can unsubscribe at any time through your account settings or by contacting customer support.

4Information Sharing & Disclosure

Betjilii never sells your personal information. However, in certain situations, limited data sharing may be required:

Payment Processor: Required information is shared to complete mobile banking or e-wallet payments.
Technology Partners: Technology providers may access limited data as necessary to operate the platform.
Legal authorities: Information may be disclosed in response to a court order or lawful demand from a government authority.
Fraud prevention agencies: To assist in detecting fraudulent activity.

Before sharing any information with third parties, we require them to sign strict confidentiality agreements. They are not permitted to use this information for their own purposes.

Betjilii never sells or transfers your information to advertising companies, data brokers, or any other commercial third parties.

5Cookie Policy

Betjilii uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help improve platform functionality.

Essential Cookies: These are required to maintain login sessions and platform security. Without them, the platform will not function properly.
Functional cookies: Used to remember your preferences and settings.
Analytical Cookies: Used to understand how users interact with the platform, helping us improve our services.

You can disable cookies at any time through your browser settings. Note that disabling certain essential cookies may affect the availability of some platform features.

6Data Retention Period

How long Betjilii retains your data depends on the type of information and applicable legal requirements.

Account-related information is retained for as long as the account remains active.
Financial transaction records are retained for a minimum of 5 years as required by law.
When an account is closed, personal information is deleted after a specified period.
Information may be retained for an extended period if required for fraud investigations.
Once marketing consent is withdrawn, the relevant data is deactivated immediately.

You may request deletion of your information at any time; however, certain data may need to be retained for a specified period due to legal obligations.

7Security Measures

Betjilii uses multiple layers of security to keep your data safe. Our technical team monitors systems around the clock.

All data transfers are secured with 256-bit SSL/TLS encryption.
Firewalls and intrusion detection systems are active around the clock.
Regular security audits and penetration testing are conducted.
Two-Factor Authentication (2FA) is available.
Data stored on our servers is also kept in encrypted form.
Automated alerts are in place for suspicious logins or transactions.

Please keep in mind that no transmission over the internet can be guaranteed to be completely secure. Always use a strong password and never share your account details with anyone.

8Your Rights

Under Betjilii's Privacy Policy, you have the following rights regarding your personal information:

Right to Access Information

You may request to see what information we hold about you.

Right to Rectification

If any of your information is inaccurate, you may request a correction.

Right to Erasure

You may request deletion of your information under certain conditions.

Right to Restrict Processing

In certain cases, you may request that the use of your information be restricted.

Right to Data Portability

You may request that your information be provided in a portable format.

Right to Object

You may object to the use of your information for specific purposes.

To exercise any of these rights, please contact our customer support team. We typically respond within 30 business days.

9Minor Protection

Betjilii strictly prohibits anyone under the age of 18 from creating an account or using the platform. We never knowingly collect personal information from minors.

Age verification is mandatory at the time of registration.
If a minor's account is identified, it will be closed immediately.
Any data found to have been collected from a minor will be permanently deleted.
Parents or guardians who have any concerns are welcome to contact us.

If you become aware that a minor has registered an account on Betjilii, please contact our customer support team. We will take prompt action.

10Privacy Policy Updates

Betjilii may update this Privacy Policy from time to time. Changes may be made due to business updates, legal requirements, or service improvements.

For significant changes, you will be notified at your registered email address.
The "Last Updated" date will always be displayed at the top of the page.
Sufficient advance notice will be provided before any new policy takes effect.
Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page periodically to stay informed about our latest policy.

11Get in Touch

For any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team. We are always ready to help.

Email: [email protected]

When submitting a privacy request, please send your message from your registered email address and include your account username. This helps us verify your identity quickly and assist you without delay.

We respond to standard requests within 3 business days and to complex requests within 30 business days.

Betjilii's Privacy Policy — Our commitment to protecting your information

How We Protect Your Information

SSL encryption

Secure Data Storage

KYC verification process

No Sale of Information

Cookie Controls

Third-Party Controls